New: BookedSolid now integrates with Splose. Read more
About
Thomas is the co-founder responsible for customer operations at BookedSolid — helping clinics get set up quickly and feel supported throughout. After studying Finance at the University of Southampton, he worked at a data startup as a content writer and analyst before co-founding BookedSolid.
He works directly with clinic owners in physiotherapy, chiropractic, psychology, and allied health every day. His writing draws on those conversations: what front desks are actually struggling with, where automation pays off, and what clinic owners need to know before making decisions about AI tools.
Credentials
- Co-Founder at BookedSolid — AI receptionist platform for private healthcare clinics
- Finance graduate, University of Southampton
- Former content writer and data analyst at a technology startup
- Works daily with clinic owners across the UK, Australia, and New Zealand
- Writes on AI automation, clinic operations, practice management, and healthcare SaaS
Covers
AI receptionist software for clinicsHealthcare clinic operationsPractice management softwarePatient communication automationAllied health technologyHealthcare SaaS pricing and evaluation
Articles by Thomas Wojtowicz
clinikoAugust 10, 2026·12 min read
Cliniko vs Halaxy (formerly HealthKit): Which PMS Fits an Australian Clinic?
A balanced Cliniko vs Halaxy (formerly Healthkit) comparison for Australian clinics: free core vs flat pricing, Medicare claiming, features and hosting.
Read article →
practice management softwareAugust 6, 2026·11 min read
Best Private Practice Management Software for Solo Practitioners
Compare private practice management software for solo practitioners: 2026 UK pricing, what entry plans really include, and which connect to an AI receptionist.
Read article →
clinikoAugust 6, 2026·13 min read
Cliniko vs coreplus: Which Practice Management System Fits an Australian Clinic?
A balanced Cliniko vs coreplus comparison for Australian allied health clinics: pricing, Medicare, DVA and NDIS claiming, features, integrations and hosting.
Read article →
practice management softwareJuly 27, 2026·10 min read
Cheap Practice Management Software: Best Options for Australian Clinics
Cheap practice management software for Australian clinics: free options, plans from AUD $27, the hidden costs to check, and when a budget plan is enough.
Read article →
practice management softwareJuly 24, 2026·10 min read
Cheap Practice Management Software: Best Options for UK Clinics
Cheap practice management software for UK clinics compared: free options, plans from £15 a month, the hidden costs to check, and when a budget plan is enough.
Read article →
practice management softwareJuly 24, 2026·7 min read
What Is Healthcode? A Plain-English Guide for Private Clinics
Healthcode explained: the clearing service behind private medical billing in the UK, what it costs, and how clinics submit claims to the major insurers.
Read article →
zandaJuly 24, 2026·12 min read
Zanda (Formerly Power Diary) vs Cliniko: Which PMS Fits Your Clinic?
A balanced Power Diary (now Zanda) vs Cliniko comparison for Australian clinics: pricing, Medicare claiming, features and data residency.
Read article →
clinikoJuly 13, 2026·12 min read
Jane vs Cliniko: Which Practice Management Software Fits Your Clinic?
A balanced Cliniko vs Jane comparison for UK clinics: pricing models, features, Healthcode claiming and data residency, with notes for Australia and NZ.
Read article →
after hours call answeringJuly 12, 2026·9 min read
After-Hours Call Answering for Clinics: What Are Your Options?
Clinics have five real options for after hours call answering, from voicemail to a 24/7 call answering service. Compare cost, coverage and real outcomes.
Read article →
nookal integrationsJuly 7, 2026·9 min read
The Best Integrations for Nookal Clinics in 2026
Compare the best Nookal integrations for clinics in 2026: payments, claiming, accounting, AI scribes, telehealth and an AI receptionist that books into the diary.
Read article →
sploseJune 30, 2026·8 min read
How to Automate Patient Calls in Splose
Splose clinics can automate patient calls, bookings and reminders with an AI receptionist that syncs to the Splose calendar in real time, around the clock.
Read article →
practice management softwareJune 23, 2026·12 min read
Best Practice Management Software for Allied Health Clinics in Australia
Compare the best practice management software for Australian clinics in 2026: Cliniko, Nookal, coreplus, PracSuite and Splose, with AUD pricing and fit.
Read article →
guideJune 6, 2026·10 min read
AI Receptionist vs Virtual Receptionist: What's Best for Your Clinic?
AI receptionist vs virtual receptionist: which is right for your clinic? Compare costs, features, patient experience and availability in this 2026 guide.
Read article →
guideJune 2, 2026·10 min read
What Is an AI Receptionist? A Complete Guide for Clinics
An AI receptionist answers clinic calls, books appointments and handles patient enquiries 24/7. Learn how AI receptionists work, their benefits and their limits.
Read article →
guideJune 1, 2026·9 min read
Missed Calls Are Costing Your Clinic Bookings
Missed after-hours and weekend calls quietly cost clinics new bookings. How enquiries are lost, why callers rarely come back, and how to capture them 24/7.
Read article →
guideMay 27, 2026·8 min read
What Is Practice Management Software? A Plain-English Guide for Clinics
What practice management software is, what it does, and how it differs from EHR, EMR, and CRM systems. A 2026 guide for private healthcare clinics.
Read article →
guideMay 27, 2026·7 min read
Answering Services for Solo Practitioners: What Are the Options?
How can a solo practitioner handle patient calls without a front desk? Compare voicemail, answering services, virtual receptionists, and AI options.
Read article →
guideMay 24, 2026·15 min read
Best AI Receptionist for Small Business in the UK: 2026 Review
The best AI receptionists for UK small businesses in 2026: RingCentral, Moneypenny, IONOS, BookedSolid, and ARROW compared on features, pricing, and fit.
Read article →
guideMay 9, 2026·15 min read
Nookal vs Cliniko for UK Clinics: Which Practice Management System Suits Your Practice?
Compare Nookal and Cliniko for UK clinics in 2026: GBP pricing, Healthcode integration, GDPR posture, and which practice management system fits which clinic best.
Read article →
guideMay 7, 2026·10 min read
IVR vs AI Voice Agents: What's Best for Modern Clinics?
Traditional IVR vs AI voice agents: how the two phone systems compare on capability, cost, and patient experience. A 2026 guide for private clinics.
Read article →
guideMay 6, 2026·12 min read
How to Reduce No-Shows at Your Clinic: What Actually Works
No-shows cost private clinics thousands in lost revenue. Evidence-based strategies to reduce missed appointments, from automated reminders to AI-powered rebooking.
Read article →
guideApril 23, 2026·12 min read
Nookal vs Cliniko for Australian Clinics: Which PMS Is Right for Your Practice?
Nookal vs Cliniko for Australian clinics: compare pricing, features, integrations, and which practice management system fits your allied health practice best in 2026.
Read article →
guideApril 19, 2026·12 min read
Best AI Tools for Private Clinics in 2026
Explore the best AI tools for private clinics in 2026. From AI receptionists for clinics and AI for clinical notes, to AI scheduling for clinics, patient communication, marketing, and admin automation.
Read article →
guideApril 10, 2026·7 min read
How to Automate Patient Calls in PracSuite
PracSuite clinics can automate routine patient calls, reduce missed bookings, and free up reception with AI call handling that syncs directly with their calendar.
Read article →
guideApril 2, 2026·9 min read
AI Receptionist Cost for Clinics: 2026 Pricing Guide
What does an AI receptionist cost for a private clinic? Compare pricing models, hidden fees, and how AI phone systems stack up against hiring reception staff.
Read article →
guideMarch 18, 2026·7 min read
How to Automate Patient Calls in Nookal | BookedSolid
Discover how Nookal clinics can automate inbound patient calls, reduce missed appointments, and free up front desk time with AI call handling and online booking integrations.
Read article →
guideMarch 11, 2026·9 min read
AI Appointment Booking for Clinics: How Automated Scheduling Keeps Diaries Full
Discover how AI appointment booking and automated scheduling are helping clinics reduce phone queues, cut no-shows, and keep appointment books full around the clock.
Read article →
guideFebruary 20, 2026·4 min read
Filling Last Minute Appointment Cancellations With Automatic Waitlists
Last minute cancellations are a pain point for nearly all clinics, as they leave gaps in the schedule which cause lost revenue. Learn how to use BookedSolid's automated Waiting List feature to fill those gaps automatically.
Read article →
guideFebruary 17, 2026·7 min read
How AI Phone Answering is Helping Clinics in 2026
Discover how AI phone answering systems are revolutionising healthcare clinics - answering every call 24/7, reducing costs, and improving patient satisfaction. Learn what makes the difference for modern practices.
Read article →
guideJanuary 20, 2026·5 min read
Automating Patient Recalls Across Your Clinic
Patient follow-ups or recalls are a crucial part of clinical operations. Learn how to configure automated patient recalls in BookedSolid for both recent appointment follow-ups and long-term patient recalls.
Read article →
guideDecember 24, 2025·4 min read
How Can I Process Different Payments For Different Appointment Types?
Learn how to configure payment processing for select appointment types in BookedSolid, including how to handle deposits versus full upfront payments through the Stripe integration.
Read article →